FAQ Zephyr Catamaran – Saint-Martin and Neighbouring Islands

General/ Basic Information

1. What is a day cruise or "day charter" with the Zephyr Catamaran?
   A day cruise is a private rental of our catamaran for a full day, ideal to discover the Caribbean islands such as St Barth, Anguilla and St Martin.
2. What is a "half-day" cruise?
   A "half-day" cruise is a shorter option, perfect for exploring the most beautiful beaches of Saint Martin and neighboring islands in 4 hours, morning or afternoon.
3. How many passengers can the Zephyr Catamaran accommodate?
   The catamaran can accommodate up to 10 passengers for a day cruise and up to 4 passengers for a night cruise.
4. Is the Zephyr Catamaran being privatized?
   Yes, each cruise is exclusively privatized to offer a personalized experience to our customers.
5. What are the accepted payment methods?
   We accept payments by credit card, bank transfer and paypal.
6. What languages does the crew speak?
   The crew speaks fluent French and English to ensure your comfort on board.
7. Is the Zephyr Catamaran suitable for children?
   Yes, we welcome families and have facilities suitable for children.
8. Why choose a private cruise in Saint-Martin?
   For a tailor-made experience, away from the crowds, with a personalized itinerary and attentive service.

Routes & Destinations

9. What are the most popular destinations for a cruise?
   We offer itineraries to Saint-Barth (Gustavia, Colombier), Anguilla (Shoal Bay, Rendezvous Bay), Tintamarre (Pinel Beach) and many other paradisiac corners.
10. Can I customize my itinerary?
    Absolutely! We adapt the itinerary according to your desires and navigation conditions.
11. What is the most popular route?
    The most popular is the one combining Tintamarre and the islet Pinel, perfect for snorkeling and relaxing on the beach.
12. Is it possible to visit private beaches?
    Yes, we can advise you on accessible beaches and the rental options for deckchairs or cabanas.
13. Is it possible to make a personalized itinerary?
    Yes, we can create a tailor-made itinerary to meet all your desires.
14. When is the best time to sail in Saint-Martin?
    The period from December to April is most favorable, with calm and sunny conditions.

Price & Reservation

15. How can I book my cruise?
    You can contact us by phone, email or via our website. A deposit is required to secure your date.
16. What is the cancellation policy?
    Cancellations are possible up to 30 days before the scheduled date. Less than 30 days, fees may apply.  Please see our terms and conditions for more details.
17. What are the rates for a day cruise?
    Rates vary depending on duration and services included. From 900€, but contact us for a custom quote.
18. Do I need to pay a deposit?
    No, nothings requested.
19. What payment methods are accepted for cruises?
    We accept credit cards, bank transfers and paypal.

What to bring/ Preparation

20. What should I bring to my cruise?
    Sunscreen but lycra is better for the ocean, hat, sunglasses, swimsuit, towel, camera and everything that can make your day more enjoyable.
21. Are there electrical outlets on board?
    Yes, the catamaran is equipped with electrical sockets (European adapter possible).
22. Can I bring my own music on board?
    Yes, we have an audio system with Bluetooth connectivity.
23. Is a passport required for certain destinations?
    Yes, for some destinations like Anguilla and St. Barts a passport is required.
24. What should I wear for the cruise?
    Opt for a light outfit, swimsuit, hat, sunglasses and biodegradable sunscreen (but Lycra is better for the ocean).

Safety & Wellness

25. Is the Zephyr catamaran equipped with safety equipment?
    Yes, it is equipped with life jackets, fire extinguishers, first aid kit and liferaft.
26. What happens in case of bad weather?
    We always focus on safety. In case of adverse weather conditions, we may postpone your cruise or change the itinerary.
27. Is there Wi-Fi on board?
    Wi-Fi access is limited and may be unstable at sea. Enjoy the disconnection and the beautiful setting!

Additional Services

28. Can I organise a special event on board?
    Yes, we can organize birthdays, marriage proposals and other special celebrations. Bachelorette party, bachelor party...
29. Is it possible to snorkel, paddleboard and/or dive?
    Yes, we provide snorkeling and paddleboard equipments and can recommend dive centers for a more immersive experience.
30. Can I fish on the Zephyr Catamaran?
    Yes, fishing is permitted subject to local regulations.
31. How can I leave a review about my cruise?
    You can leave a review on our website, Google Reviews, TripAdvisor or contact us directly by email.

Note: For any questions or assistance before, or after your trip, do not hesitate to contact us through our communication channels. We have some options to ensure you have an affordable journey with the Catamaran Zephyr.

Privacy Policy for WhatsApp Virtual Assistant and Website

Last updated: May 16, 2025

This Privacy Policy explains how Catamaran Zéphyr collects, uses, and protects the personal information of users interacting with our virtual assistants and visiting our website.

1. Information We Collect

When you interact with our Chatbot or visit our website, we may collect the following types of information:

• Messages sent by users (text, images, videos, documents, etc.)

• Phone numbers used to contact us

• Message metadata (date, time, and duration of interactions)

• Technical information about the device used (IP address, browser type, pages visited, duration of visits, etc.)

• Cookies and browsing data on our website

2. Use of Information

We use the collected information to:

• Respond to your messages and provide requested services

• Improve and personalize Chatbot responses

• Analyze performance and user experience on our website

• Ensure security and prevent abuse

• Measure audience and optimize website content

3. Sharing of Information

We do not share your personal information with third parties, except in the following cases:

• With your explicit consent

• To comply with the law or requests from competent authorities

• To protect our legal rights or prevent fraud

• With third-party partners for traffic analysis, in an anonymized form

4. Data Security

We take reasonable measures to protect the personal information we collect. However, no method of transmission over the Internet or electronic storage is completely secure.

5. Your Rights

Depending on your jurisdiction, you may have the right to request access to, correction, or deletion of your personal information. Please contact us to exercise these rights at: This email address is being protected from spambots. You need JavaScript enabled to view it..

6. Changes to This Policy

We reserve the right to modify this policy at any time. Any changes will be posted on this page with the date of the update.

7. Contact Us

For any questions regarding this Privacy Policy, you can contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it..

Thank you for using our virtual assistant and visiting our website!